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cab dispatcher, taxi dispatch, call centre outsource uk, icabbi dispatcher, taxi call cent

ICabbi Dispatcher Jobs In Pakistan

Are you an experienced ICabbi Dispatcher looking for a new opportunity? Look no further! Our taxi call centre is currently seeking full and part-time dispatchers to work on our given rota. All Candidates must speak Excellent English and have fast typing skills, as well as basic computer skills.

As an ICabbi dispatcher, you will be making and receiving inbound and outbound calls, booking taxis for customers every day. With the option to work 8, 10, or 12 hours a day. This is the perfect opportunity for those who have previous experience in dispatching on ICabbi. If you don't have a minimum of 3 years experience on ICabbi then please don't apply, but keep us in mind for future opportunities!

As an integral part of our taxi call centre, your job role will include answering inbound calls, making outbound calls and dealing with customer complaints. You will be responsible for providing quotations to customers, sending and monitoring emails, and delivering a high level of professional customer service at all times.

To ensure efficiency and customer satisfaction, you will need to allocate bookings to drivers within specific time frames and driver localities, and monitor drivers at all times. Your keen eye for detail will come in handy when correcting and helping your colleagues if you notice they are making a mistake. You will get to work closely with our current great, dedicated and professional team of ICabbi dispatchers in a friendly and polite work environment.

When it comes to running a taxi call centre, having staff with excellent customer service skills is crucial. It's not just about being polite and friendly on the phone, but a professional telephone manner is also a must. Dealing with different levels of people is important, particularly when customers are feeling stressed or frustrated.

Good planning and written communication skills are also vital, as is the ability to plan ahead and work well under pressure. Most importantly, during busy times, it's essential that dispatching is done properly, and that staff don't lose focus - this is where the true test of competency lies. At our call centre, we understand the importance of getting customers from A to B quickly and safely, which is why our staff have all of the key competencies required to deliver an exceptional service, every time.

Are you a professional and experienced person who is self-motivated? Do you have a flexible work ethic, with a polite manner? Are you able to remain calm under pressure, and willing to work flexible shifts, including weekends? If so, we have an exciting opportunity for you to join our team at taxi call centre.

Our brand is looking for someone who is willing to provide cover for colleague absences when required, and who is ready to bring their creative and helpful approach to the role. If you are ready for a new challenge and want to be part of a professional, friendly, and polite environment, then we’d love to hear from you.

We understand the value of job security and want to ease your worries by guaranteeing your salary on the 1st of every month. Whether you work an 8, 10, or 12 hour shift, your fixed monthly salary will be 50,000 PKR, 60,000 PKR, or 70,000 PKR respectively.

At our call centre, we ensure that our employees are fairly compensated for their hard work and dedication. Our friendly and professional staff are always available to offer assistance and support, making our workplace a welcoming and fulfilling environment. Join our team and enjoy the stability and assurance that comes with a guaranteed salary every month.

As a dispatcher working for taxi call centre, you deserve additional incentives for your hard work and dedication. That's why our company has a daily and monthly increment bonus scheme specifically designed for you. Our Daily Increment Bonus Scheme allows you to earn between 1,000 PKR - 2,000 PKR daily, while the Monthly Increment Bonus Scheme enables you to earn between 12,250 PKR - 24,000 PKR monthly.

By taking advantage of both Bonus schemes, you can earn between 30,000 PKR - 55,000 PKR extra per month, providing an excellent boost to your income. It's important to note that these bonuses are entirely separate from your monthly salary, which is determined by achieving your targets. We are committed to supporting our dispatchers in every way possible, and our daily and monthly increment bonus scheme is just one way we demonstrate that commitment.

If you are interested in becoming part of the Taxi Call Centre team, we would love to hear from you! Our professional and friendly recruitment team is here to assist you every step of the way. To apply, simply email us at or reach out to our recruitment line on WhatsApp at +92 333 0606060.

We are always looking for talented individuals to join our call centre team and help us in providing the best possible service to our customers. As a member of our team, you will be responsible for taxi dispatching services and ensuring that our customers receive the highest level of service. Don't hesitate to contact us today to apply and discover exciting new opportunities in the taxi industry!

 Your Salary As A ICabbi Dispatcher In Pakistan

𝐖𝐞 𝐀𝐫𝐞 𝐋𝐨𝐨𝐤𝐢𝐧𝐠 𝐅𝐨𝐫 𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞𝐝 & 𝐏𝐫𝐨𝐟𝐞𝐬𝐬𝐢𝐨𝐧𝐚𝐥 𝐈𝐂𝐚𝐛𝐛𝐢 𝐂𝐨𝐧𝐭𝐫𝐨𝐥𝐥𝐞𝐫𝐬 & 𝐃𝐢𝐬𝐩𝐚𝐭𝐜𝐡𝐞𝐫𝐬 𝐅𝐨𝐫 𝐎𝐮𝐫 (𝐔𝐊)
𝐁𝐚𝐬𝐞𝐝 𝐓𝐚𝐱𝐢 𝐂𝐨𝐦𝐩𝐚𝐧𝐲 𝐁𝐚𝐬𝐞𝐝 𝐈𝐧 𝐒𝐞𝐯𝐞𝐫𝐚𝐥 𝐂𝐢𝐭𝐢𝐞𝐬 𝐖𝐢𝐭𝐡𝐢𝐧 𝐭𝐡𝐞 𝐔𝐧𝐢𝐭𝐞𝐝 𝐊𝐢𝐧𝐠𝐝𝐨𝐦:

- We Are Looking For People Who Have Previous Experience In ICabbi Dispatching,
So If You Haven't Got Any Experience In ICabbi Dispatching, Please Do Not Apply.

- We Are Looking For Full & Part Time ICabbi Dispatchers Who Can Work On Our Given Rota.
All Candidates Must Have Excellent English Communication And Typing Skills As Well As Basic Computer Skills.

- We Are Looking For Full Or Part Time Individuals Who Will Be Making & Receiving Inbound & Outbound Calls &
Booking Taxis For Customers On ICabbi Every Day.

- You Can Choose To Work Either 8,10 Or 12 Hours A Day, Only If You Have Previous Experience As A Dispatcher On ICabbi.

𝐘𝐨𝐮𝐫 𝐉𝐨𝐛 𝐑𝐨𝐥𝐞 𝐖𝐢𝐥𝐥 𝐁𝐞 𝐓𝐡𝐞 𝐅𝐨𝐥𝐥𝐨𝐰𝐢𝐧𝐠:

- Answering Inbound Calls.
- Making Outbound Calls.
- Dealing With Customer Complaints.
- Providing Quotations To Customers.
- Sending Emails & Monitoring Received Emails.
- Delivering A High Level Of Professional Customer Service At All Times.
- Allocating Bookings To Drivers Within Time Frames And Driver Locality.
- Monitoring Drivers At All Times & Dispatching Work To Them Accordingly.
- Correcting & Helping Current Dispatchers If You See They Are Making A Mistake.
- Working With Our Current Great, Dedicated & Professional Team Of ICabbi Dispatchers.

𝐊𝐞𝐲 𝐂𝐨𝐦𝐩𝐞𝐭𝐞𝐧𝐜𝐢𝐞𝐬 𝐑𝐞𝐪𝐮𝐢𝐫
- Excellent Customer Service Skills.
- Must Have A Professional Telephone Manner.
- Ability To Deal With Different Levels Of People.
- Good Planning And Written Communication Skills.
- Ability To Plan Ahead And Work Under Pressure.
- Ability To Dispatch Properly & Not To Lose Focus During Busy Times.

𝐖𝐞 𝐀𝐫𝐞 𝐋𝐨𝐨𝐤𝐢𝐧𝐠 𝐅𝐨𝐫 𝐏𝐫𝐨𝐟𝐞𝐬𝐬𝐢𝐨𝐧𝐚𝐥 & 𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞𝐝 𝐏𝐞𝐨𝐩𝐥𝐞 𝐖𝐡𝐨 𝐀𝐫𝐞:

- Self-Motivated.
- Flexible Work Ethic, With A Polite Manner.
- Ability To Remain Calm Under Pressure.
- Willing To Work Flexible Shifts, Including Weekends.
- Willing To Provide Cover For Colleague Absences When Required.

 𝐓𝐡𝐢𝐬 𝐒𝐚𝐥𝐚𝐫𝐲 𝐖𝐢𝐥𝐥 𝐁𝐞 𝐆𝐮𝐚𝐭𝐚𝐧𝐭𝐞𝐞𝐝 𝐎𝐧 𝐓𝐡𝐞 𝟏𝐬𝐭 𝐎𝐟 𝐄𝐯𝐞𝐫𝐲 𝐌𝐨𝐧𝐭𝐡 𝐈𝐟 𝐖𝐞 𝐁𝐞𝐥𝐢𝐞𝐯𝐞 𝐘𝐨𝐮 𝐇𝐚𝐯𝐞 𝐖𝐨𝐫𝐤𝐞𝐝 𝐎𝐧 𝐈𝐂𝐚𝐛𝐛𝐢 𝐅𝐨𝐫 𝟐-𝟑 𝐘𝐞𝐚𝐫𝐬 𝐌𝐢𝐧𝐢𝐦𝐮𝐦:

- An Individual Who Does A 8 Hour Shift (7 Days Per Week) Their Fixed Monthly Salary Will Be 40,000 PKR Per Month. (166 PKR P/H)

- An Individual Who Does A 10 Hour Shift (7 Days Per Week) Their Fixed Monthly Salary Will Be 70,000 PKR Per Month. (194 PKR P/H)

- An Individual Who Does A 12 Hour Shift  (7 Days Per Week) Their Fixed Monthly Salary Will Be 80,000 PKR Per Month (222 PKR P/H)

𝐓𝐡𝐢𝐬 𝐒𝐚𝐥𝐚𝐫𝐲 𝐖𝐢𝐥𝐥 𝐁𝐞 𝐆𝐮𝐚𝐭𝐚𝐧𝐭𝐞𝐞𝐝 𝐎𝐧 𝐓𝐡𝐞 𝟏𝐬𝐭 𝐎𝐟 𝐄𝐯𝐞𝐫𝐲 𝐌𝐨𝐧𝐭𝐡 𝐈𝐟 𝐖𝐞 𝐁𝐞𝐥𝐢𝐞𝐯𝐞 𝐘𝐨𝐮 𝐇𝐚𝐯𝐞 𝐖𝐨𝐫𝐤𝐞𝐝 𝐎𝐧 𝐈𝐂𝐚𝐛𝐛𝐢 𝐅𝐨𝐫 𝟑-𝟓 𝐘𝐞𝐚𝐫𝐬 𝐌𝐢𝐧𝐢𝐦𝐮𝐦:

- An Individual Who Does A 8 Hour Shift (7 Days Per Week) Their Fixed Monthly Salary Will Be 60,000 PKR Per Month. (250 PKR P/H)

- An Individual Who Does A 10 Hour Shift (7 Days Per Week) Their Fixed Monthly Salary Will Be 80,000 PKR Per Month. (266 PKR P/H)

- An Individual Who Does A 12 Hour Shift  (7 Days Per Week) Their Fixed Monthly Salary Will Be 100,000 PKR Per Month (277 PKR P/H)

𝐎𝐮𝐫 𝐅𝐥𝐞𝐱𝐢𝐛𝐥𝐞 𝐖𝐨𝐫𝐤𝐢𝐧𝐠 𝐒𝐜𝐡𝐞𝐦𝐞 𝐈𝐬 𝐀 𝐖𝐚𝐲 𝐎𝐟 𝐖𝐨𝐫𝐤𝐢𝐧𝐠 𝐓𝐡𝐚𝐭 𝐒𝐮𝐢𝐭𝐬 𝐎𝐮𝐫 𝐄𝐦𝐩𝐥𝐨𝐲𝐞𝐞'𝐬 𝐍𝐞𝐞𝐝𝐬 (𝐏𝐥𝐞𝐚𝐬𝐞 𝐑𝐞𝐚𝐝 𝐁𝐞𝐥𝐨𝐰 𝐅𝐨𝐫 𝐌𝐨𝐫𝐞 𝐃𝐞𝐭𝐚𝐢𝐥𝐬):

- Our Flexible Working Scheme Allows Our Employees To Choose Their Own Days & Hours When They Are Working On Our Campaign, Which Gives Them The Flexibility Of Working When They Want & Having Days Off Whenever They Want Whilst They Are Working On Our Campaign. (Working Rota Will Be Set After Trial Shift & If Selected)

- Our Flexible Working Scheme Allows Our Employees To Work Remotely From Home, So That They Can Save Travelling Costs, Considering They Have A Minimum Internet Speed Of 30Mbps - 50Mbps, A Working Microphone & Speakers & A Generator Or UPS Just Incase Their Internet Connection Goes Down. (Which They Should Be Liable For)

𝐁𝐞𝐥𝐨𝐰 𝐈𝐬 𝐀 𝐁𝐫𝐞𝐚𝐤𝐝𝐨𝐰𝐧 𝐎𝐟 𝐇𝐨𝐰 𝐘𝐨𝐮𝐫 𝐒𝐚𝐥𝐚𝐫𝐢𝐞𝐬 𝐖𝐢𝐥𝐥 𝐁𝐞 𝐏𝐚𝐢𝐝 & 𝐖𝐡𝐞𝐧 𝐓𝐡𝐞𝐲 𝐖𝐢𝐥𝐥 𝐁𝐞 𝐏𝐚𝐢𝐝 𝐓𝐨 𝐘𝐨𝐮 𝐄𝐯𝐞𝐫𝐲 𝐌𝐨𝐧𝐭𝐡:

- Our Salary Structure Is Based On The Hours & Days You Work Monthly. For Instance In The Month That You Work, A Report Will Be Generated For The Hours You Have Queued In (When You Are Queued In Thats When You Can Only Take Or Receive Calls, In Other Words, Thats When You Are Working) Further To That Report Will Will Be (A Paused Reason Report) Now The Pause Reason Report Will Show You A Breakdown Of The Time That You Where On Pause, Which Could Be (Salah Break, Food Break Or A Toilet Break) & Further To That Report Will Be (A Device Connectivity Report) Now The Device Connectivity Report Will Be A Breakdown Of The Time Your Internet Connection Went Down (If You Haven't Got Backup). After Generating All These 3 Reports On The 1st Of Every Month, Your Salary Will Be Transparent. (You Won't Be Getting Paid For The Time, That You Were Not Queued In, Neither Will You Get Paid For The Time You Where On Break, Neither For The Time Your Internet Connection Was Down. You Will Only Get Paid For The Time That You Were Working & That Will Be For The Time You Were Queued In Minus Your Pause & Internet Down Time)

𝐅𝐮𝐫𝐭𝐡𝐞𝐫 𝐓𝐨 𝐖𝐡𝐚𝐭 𝐈𝐬 𝐖𝐫𝐢𝐭𝐭𝐞𝐧 𝐀𝐛𝐨𝐯𝐞, 𝐀 𝐃𝐚𝐢𝐥𝐲 & 𝐌𝐨𝐧𝐭𝐡𝐥𝐲 𝐈𝐧𝐜𝐫𝐞𝐦𝐞𝐧𝐭 𝐁𝐨𝐧𝐮𝐬 𝐒𝐜𝐡𝐞𝐦𝐞 & 𝐀 𝐏𝐮𝐧𝐜𝐭𝐮𝐚𝐥𝐢𝐭𝐲 𝐁𝐨𝐧𝐮𝐬

(𝐖𝐡𝐢𝐜𝐡 𝐈𝐬 𝐒𝐞𝐩𝐚𝐫𝐚𝐭𝐞 𝐅𝐫𝐨𝐦 𝐘𝐨𝐮𝐫 𝐌𝐨𝐧𝐭𝐡𝐥𝐲 𝐒𝐚𝐥𝐚𝐫𝐲) 𝐇𝐚𝐬 𝐁𝐞𝐞𝐧 𝐃𝐞𝐬𝐢𝐠𝐧𝐞𝐝 𝐅𝐨𝐫 𝐄𝐚𝐜𝐡 𝐃𝐢𝐬𝐩𝐚𝐭𝐜𝐡𝐞𝐫:

 - The 8 Daily Increment Bonus's That You Can Hit Daily (Multiple Times) Are:
50 PKR, 100 PKR, 150 PKR, 200 PKR, 250 PKR, 500 PKR, 750 PKR & 1000 PKR​.
- The Daily Increment Bonus Scheme Allows You To Earn Between 1,000 PKR - 2,000 PKR Daily.

- The Monthly Increment Bonus Scheme Allows You To Earn Between 12,250 PKR - 24,00 PKR Monthly.
- The Daily & Monthly Increment Bonus Scheme Allows You To Earn Between 30,000 PKR - 55,000 PKR Extra Per Month.

- We Also Have A Punctuality Bonus Where The Dispatcher Will Get 5,000 PKR Per Month Extra If He/She Is On Time Daily Within The Month.
- Please Note The Daily & Monthly Increment Bonus Scheme & The Punctuality Bonus Scheme Is Separate From Your
Monthly Salary Which You Get Depending On If You Hit Your Targets.


𝐀𝐟𝐭𝐞𝐫 𝐑𝐞𝐚𝐝𝐢𝐧𝐠 𝐖𝐡𝐚𝐭 𝐈𝐬 𝐌𝐞𝐧𝐭𝐢𝐨𝐧𝐞𝐝 𝐀𝐛𝐨𝐯𝐞, 𝐓𝐨 𝐀𝐩𝐩𝐥𝐲 𝐅𝐨𝐫 𝐎𝐮𝐫 𝐈𝐂𝐚𝐛𝐛𝐢 𝐃𝐢𝐬𝐩𝐚𝐭𝐜𝐡𝐞𝐫 𝐉𝐨𝐛 𝐑𝐨𝐥𝐞, 𝐏𝐥𝐞𝐚𝐬𝐞:

- Email Us On: Recruitment@TaxiCallCentre.Com
- Whatsapp Our Recruitment Line: +92 333 0606060

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